Course Modules
Duration: 1 - 3 days
Certificate Upon Completion
Group Size: Possible Max
Module 1: Introduction to Housekeeping
• Role and importance of housekeeping
• Types of housekeeping (hospitality, healthcare, commercial)
• Code of conduct and professional ethics
Module 2: Cleaning Techniques & Procedures
• Daily, weekly, and deep cleaning schedules
• Cleaning methods for different surfaces (floors, glass, wood, bathrooms, etc.)
• Safe use of cleaning chemicals (MSDS awareness)
• Eco-friendly cleaning practices
Module 3: Housekeeping Tools & Equipment
• Overview of manual and mechanical tools
• Proper handling and maintenance of equipment (vacuum, floor polisher, etc.)
• Storage and inventory control
Module 4: Linen and Laundry Management
• Types of linen and fabric care
• Sorting, washing, drying, and ironing procedures
• Handling stained or soiled items
• Laundry room safety and organization
Module 5: Guest Room Cleaning Procedures (for hotels)
• Standard operating procedures (SOPs) for guest rooms
• Bed making techniques
• Bathroom cleaning checklist
• Turn-down service and final inspection
Module 6: Public Area Maintenance
• Cleaning lobbies, hallways, restrooms, elevators, etc.
• High-touch point sanitization
• Signage and safety while cleaning in public spaces
Module 7: Health, Hygiene, and Safety
• Personal hygiene and grooming standards
• Proper waste disposal
• Safety data sheets and emergency procedures
Module 8: Pest Control and Prevention
• Common pests and their risks
• Preventive measures
• Coordination with pest control services
Module 9: Communication and Soft Skills
• Interaction with guests or patients
• Reporting lost & found items
• Conflict resolution and team coordination